How Can We Help You?

Get the support you need, when you need it

Our dedicated support team is here to ensure your Hytale server hosting experience is seamless. Whether you need technical assistance, billing help, or general information, we're available through multiple channels to provide you with fast, reliable support.

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<10 minAvg Response
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Choose Your Support Channel

Multiple ways to get the help you need

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Live Chat

Connect instantly with our expert support team for real-time assistance with technical issues, billing questions, or general inquiries.

Response: 5-10 minutes
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Mon-Fri: 7:30AM-5PM EST
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Community Discord

Join our vibrant community of gamers. Get help from experienced users, share your setup, and stay updated with the latest news.

Response: 1-15 minutes
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Knowledge Base

Browse our extensive library of step-by-step guides, tutorials, and troubleshooting articles. Find instant answers to common questions.

Response: Instant
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Email Support

Submit a detailed support ticket for complex issues requiring investigation. Perfect for non-urgent matters or detailed documentation.

Response: 12-24 hours
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Mon-Fri: 7:30AM-5PM EST

Send Us a Message

We'll respond within 24 hours

Expected response time: 12-24 hours
We respond to all tickets in the order received